Claims Service:-
All clients have a dedicated
Claims Handler at Castlemead who deals with their claims from start to finish.
This ensures that claims are given the priority they deserve and are dealt wih
by staff who are experienced and trained in negotiating settlements with
insurers. At present, insurers are going through a period of mergers and
changes. Consequently it is difficult to get the right response from their call
centres. Be assured that we take the pain out of the claims process and ensure
that you have a rapid response from us as opposed to waiting on the line
dealing with a trainee call centre operative at an insurer.
In the event
of a substantial loss, your Account Executive will be available 24 hours a day
7 days a week to help and attend the accident scene. These are all benefits we
include as part of the Castlemead service. We offer a free uninsured loss
recovery service and have tame solicitors to help you with problems if
required.
We have had a
claim what do we do?