• Motor
• Property
• Large Fire Losses
• Liability
• Employers Liability
• Goods in Transit
• Personal Accident
• Travel

Travel

Please contact the claims department for the specific claim form. For all travel claims your insurers will need to see copies of:

• Travel bookings ( flights / hotels etc.)
• If it was business travel a letter from your employer confirming this

For cancellation or curtailment claims insurers will also require:

• Copy of cancellation invoice
• Copies of any refunds provided by the airline
• Copies of invoices for rearranged flights
• If cancelled due to illness, a doctors letter confirming that you are unable to travel
• Copies of invoices for any additional costs incurred due to delay (e.g. additional hotel expenses)

For medical expense claims:

• You should call the emergency contact number on your policy whilst away, they will then arrange direct billing between the hospital and your insurers
• For smaller medical costs Insurers will need to see copy invoices and doctors letter confirming diagnosis

For personal effects and money claims:

• Copy original purchase receipts (to prove ownership and specification of original item)
• Copy foreign police report (for lost or stolen items)
• Copy of repair estimate or replacement estimate on a like for like basis
• For money claims a copy of the bank withdrawal or exchange receipt